Small and mid-size businesses lose real money every day to missed calls—especially restaurants, clinics, and home services. During rushes and after-hours, it’s common for 30–60% of calls to go unanswered. That’s empty tables, unfilled chairs, and lost repeat customers.

GreetAI is a Voice AI receptionist that answers every call instantly, speaks naturally, qualifies the caller, and books the appointment or table—any time of day. You get recordings, transcripts, and reporting. Your team gets time back. Your customers get the experience they expect.

What a Voice AI Receptionist Actually Does

  • Picks up every call (no voicemail, no hold music)

  • Understands intent (reservations, reschedules, cancellations, FAQs)

  • Books directly into your system (OpenTable/Resy/Tock/SevenRooms, Google Calendar, Cal.com, etc.)

  • Confirms & reminds via SMS/WhatsApp

  • Handles large parties & special requests with policy-aware logic

  • Routes or transfers to a human when needed

  • Logs everything (recordings, transcripts, summaries, outcomes)

Result: fewer bottlenecks at front-of-house, consistent service quality in peak periods, and captured revenue you were previously leaving on the table.

Real Outcomes

  • Menlo Tavern: ~$116.5K attributed revenue in 3 months; hundreds of bookings recovered during peak/after-hours.

  • Image Orthodontics: ~$401.5K in 3 months; call recovery and conversion across intake and reminders.

These aren’t magic tricks—they’re the compound effect of answering every call and resolving the request on the first touch.

A Quick Back-of-Napkin ROI

Try this simple model:

  1. Avg. inbound calls per day × % missed (30–60%) × booking conversion rate × average order value

  2. Multiply by 30 days.

Even conservative inputs usually justify the rollout in weeks, not months. The upside scales further with after-hours coverage and consistent SMS follow-ups.

How GreetAI Works (Under the Hood)

GreetAI uses a conversational stack:

  • LLMs & Speech: High-quality speech-to-text and natural TTS for human-like conversations.

  • Real-time call control: Low-latency turn-taking so the AI feels responsive, not robotic.

  • Workflow brain: Industry-specific logic for reservations, intake, changes, cancellations, quotes/estimates, and payment follow-ups.

  • Observability: Recordings, transcripts, summaries, and outcome tags for every conversation.

You choose your policies (opening hours, deposit rules, blackout times, age limits, reservation windows), and GreetAI enforces them consistently.

Integrations You Already Use

GreetAI plays well with your stack:

  • Reservations: OpenTable, Resy, Tock, SevenRooms

  • Messaging: SMS, WhatsApp

  • Telephony: Twilio/SIP/SignalWire

  • Scheduling: Google Calendar, Cal.com

  • Automation: Zapier, Make (Integromat)

  • CRM/Sheets: Pipedrive/HubSpot, Google Sheets, and more

See the evolving list: greetai.ca/#integrations

Where It Shines First

  • Restaurants & Hospitality: Tables/sections, large parties, private dining, catering, “running late,” lost items, event nights.

  • Dental/Medical: New patient intake, eligibility questions, reschedules, reminders, and follow-ups.

  • Home Services: Quotes, service windows, dispatch notes, reschedules, lead capture during overflow and after-hours.

If phones are a source of stress—or if you suspect you’re missing revenue—Voice AI is usually the fastest win.

Common Concerns (and Straight Answers)

“Will it sound robotic?”
No. Modern voices are natural and responsive. You can pick a voice that matches your brand and tweak tone and pacing.

“What if the caller has a complex request?”
The AI handles routine calls and knows when to transfer or take a message for a human. You set the rules.

“Will it replace my staff?”
It augments them. Front-of-house spends more time with guests and less time juggling phones. Most teams report lower stress and higher service consistency.

“What about mistakes?”
Every conversation is logged with recordings and transcripts. You can monitor quality, and we can tune behavior quickly.

Rollout: Fast, Safe, and Incremental

  1. Spin up a temporary agent with your hours, policies, and booking links.

  2. Pilot after-hours first or route overflow calls during peak.

  3. Tune prompts & rules from real conversations (very fast iteration).

  4. Expand coverage as confidence grows.

  5. Track outcomes with weekly summaries and booking attribution.

Most businesses start to see value the same week they try after-hours.

Want to Hear It?

We can stand up a temporary Voice AI receptionist you can call today and evaluate in a few minutes.
Then, if you like it, we’ll tailor it to your brand, menu/services, and booking system.

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If you’re tired of voicemails, missed calls, and uneven service during rush, GreetAI makes your phones effortless—and turns more calls into bookings.